Horse Hung - Original Painting
Watercolour, gouache, and ink on D'Arches paper. Choose framed (adds weight and is more expensive to ship) or unframed.* All sales final.
*Frames may get damaged in transit. Any damage to frames cannot be refunded.
Returns, Refunds, & Exchanges
We have a 15-day policy for returns, exchanges, or refunds of all t-shirts or tank tops. Custom Art Prints are non-refundable, non-returnable. Any item older than 15 days cannot be refunded, returned, or exchanged.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment as soon as possible.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact me and send your item to:
PO BOX 99900 TG 902 930
RPO DENMAN PLACE
Vancouver, BC V6G 0B4
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.